Frequenty Asked Questions

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Renewable energy is energy obtained from sources that are essentially inexhaustible, unlike, for example, the fossil fuels, of which there is a finite supply. Renewable sources of energy include wood, waste, geothermal, wind, photovoltaic, and solar thermal energy.


We offer impartial advice and provide telephone eco surveys or free home visit surveys so that we can determine the best system for you. We are a national company and we would be happy to install your new system anywhere in the UK and Ireland.


You can order our products in the following ways:

1) Secure Online Payment using your credit or debit card card via the website.

Use our SECURE online payment system using the highly respected WorldPay service run by the the Royal Bank of Scotland. Be assured this is a very safe method of payment.

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2) Telephone Order Line

Place your order over the telephone by calling 0845 257 0041

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3) Via eBay or Paypal

Visit our eBay shop here

We also accept PayPal via email. Please email payments to andrew@britisheco.com

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4) By Post

Please write or use our Postal Order Form to send us your order together with a Cheque or Postal Order made payable to Fab Price Ltd.

Click here to download our Postal Order Form in pdf format.

Post to:

British Eco, 10 Sherbourne Walk, Farnham Common, Slough, SL2 3TZ

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Delivery

*Free Delivery Service
For most items we offer a FREE delivery service which usually takes 4-5 working days to reach you but may take longer. This service is ONLY available if you are located on the mainland in England and Wales. Scotland is also included but not the Highlands and Islands. Northern Ireland and other islands within the British Isles are subject to a delivery charge. We do apologise for this extra charge but we are simply passing on the charges levied to us by the courier companies and we do not make any profit from these charges.

Please note that weekends and Bank Holidays do not count as working days and should be factoring into your delivery time expectations.

Sometimes orders may be despatched directly from the manufacturer. These items may take longer than 5 days to deliver depending on the delivery systems used by the manufacture. Therefore some items in your order may be despatched separately.

Faster Delivery Options
As well as the free service we offer, you may also choose to purchase a faster delivery option such as 24 or 48 hour despatch. Please note that 48 hour despatch is defined as 2-3 days by most couriers companies. Please select the appropriate delivery option at check-out.

Overseas Delivery Options
We deliver by courier to most parts of Europe and the Rest of the World. Please select the appropriate delivery option at check-out.